Privacy Policy
Effective Date: June 15, 2024
Last Updated: June 25, 2024
The Privacy Policy describes how Trauma Resource Institute (collectively, “TRI,” ”us,” “we,” and “our”), collects, stores, use and disclose personal information about you. This Privacy Policy applies to information we collect or receive when you visit or use our websites or applications (collectively, the “Sites”); contact our customer service team; communicate with us; apply to work for us; or otherwise interact with us (“Services”).
This Privacy Policy does not apply to information collected in the course of, or in connection with, your employment with us. If you have questions about our privacy practices or have a disability and need to receive this Privacy Policy in a different format, please contact us at privacy@communitytri.com.
Please read this Privacy Policy carefully to understand our policies and practices. By using the Sites, Services, or providing your personal information to us, you consent to the use of your information in accordance with this Privacy Policy. If you do not agree with any term in this Privacy Policy, you should not access and use the Site and please do not otherwise provide us with any personal information.
Categories of Personal Information We Collect
The type of information that we collect depends on your interaction and relationship with us. We collect the following categories and types of personal information:
Contact Information. We collect full name, email address, address, telephone number, and business contact information.
Identifiers. We collect professional certification or license number, internet protocol address, and account usernames and passwords.
Personal Characteristics or Traits. We collect gender identity information if you choose to provide to us when registering your account.
Financial Information. We collect payment card number, payment card expiration date and CVV code, and billing address.
Commercial Information. We collect records of products or services purchased, obtained, or considered and purchasing histories.
Internet or Electronic Usage Data. We collect data related to network and website interaction history, IP address, website cookie information, and browsing time.
Audio/Visual Data. We collect audio, electronic, photographic, visual or similar data including videos, photographs, and audio recordings.
Geolocation Data. We collect geolocation data including the general region or area from which you access our Sites.
Professional or Employment Information. If you apply to work for us, we will collect certain professional or employment information. We collect job application details, previous work history, current employment information, and professional memberships and certifications.
Education Information. If you apply to work for us as an employee or independent contractor, we will collect education history, degrees, transcripts, qualifications and certifications.
Sources Of Personal Information
We collect personal information in the following ways:
Directly from you. We collect contact information, identifiers, personal characteristics or traits, financial information, commercial information, audio/visual data, professional or employment information, and education information that you provide directly to us.
Automatically. When you access our Site, we collect identifiers, geolocation data, and internet or electronic usage data using tools like browser cookies.
From third parties. We may collect contact information and identifiers from third-parties including our recruiters, suppliers, service providers or from your colleagues, coworkers or your employer.
Purposes for Collecting Personal Information
We use personal information for the following business purposes:
We use information to communicate with you. We use personal information to contact you about this Privacy Policy or our Terms and Conditions. We also use personal information to respond to your questions, reviews, or comments. If you apply for a job we use personal information to process your application.
We use information so you can purchase our products and services. We use personal information to process orders. We use information to process your registration with our site and to let you participate in website features.
We use information to provide and improve our products and website. We use personal information to make our Sites and Services better. We may use your information to develop new products or services. We may also use information to customize your experience with us. This may include saving preferences or settings.
We use information for maintenance and improvement of our website and systems. We use personal information to improve our Sites, Services, and systems, provide and maintain functionality on our Sites, Services, and systems, and help us diagnose technical and service problems and administer our Sites, Services and systems.
We use information to protect our company and users. We use personal information to protect our company or our users. We may use personal information to enforce our policies or terms. We also use personal information to comply with our legal obligations, including reporting requirements, and defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.
If you are in Europe, we process your information for different purposes. Our basis for processing your information is typically to perform a contract. Performance of a contract includes responding to your requests and processing your orders. Where this applies, if you choose not to provide information, we may be unable to perform the contract or respond to your request. We also process information based on consent or our legitimate purposes.
Other Purposes. We may use information for other reasons we may describe to you.
How We Disclose Personal Information
We disclose personal information in the following circumstances:
Service Providers. We may share personal information with vendors and service providers who support the operation of our services, website, and our business and who need access to such information to carry out their work for us. In some cases, the vendor or service provider may directly collect the information from you on our behalf.
Affiliates. We may share personal information with and among our parent company, subsidiaries, affiliates, or their successors or assigns.
Analytics and Advertising Partners. We may share personal information with third party analytics or advertising partners, including social media platforms and networks, who provide analytics or marketing and advertising services to us.
Government Entities. We share information with regulatory and government entities including government, administrative, law enforcement and regulatory agencies; tax authorities; and other public agencies or authorities if we think we should in order to comply with any applicable law, regulation, legal process or other legal obligation. This includes cooperating with law enforcement when we think it is appropriate, obtaining legal remedies or limiting our damages, and to enforcing or protecting our contracts, legal rights or the rights of others, including by responding to claims asserted against us.
Corporate Transaction Recipients. We may share personal information with potential investors, purchasers, merger partners, and their advisors in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations.
Other Reasons. We may disclose personal information for other reasons we may describe to you, including if you consent to the disclosure or direct us to disclose your information.
We Combine Information
We may combine information that we have collected offline with information we collect online. We combine information that we have collected across other third party sites. We combine information across devices, such as computers and mobile devices. We may also combine information we get from a third party with information we already have.
How Long We Keep Personal Information
We will retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Where we process personal information for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing so that we can respect your request in future. We use the following criteria to determine retention periods:
how long the information is needed to provide our services, assert our legal rights, and operate our business;
whether there are contractual or legal obligations that exist that require us to retain the information for period of time;
whether any law, statute, or regulation allows for a specific retention period;
whether an individual has agreed to a longer retention period;
whether the data is considered to be sensitive data; and
what the expectation for retention was at the time the data was provided to us.
Cookies, Analytics, and Other Tracking Technology
Cookies and Tracking Technology
We want you to be aware that certain online tools exist to help us serve and recognize you when you visit our website. We receive and store certain types of information when you visit our website. When you access the website, we (and the third-party analytics we work with) may place small data files on your computer or other device. These data files may be web beacons, cookies, clear gifs, pixel tags, e-tags, flash cookies, log files, or other local storage provided by your browser or associated applications. These tracking technologies, which are often referred to collectively as cookies, collect information about your use of the Sites and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked and conversion information. This information is then shared with us and our service providers. We use this information to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity. If you want to remove or block cookies, you may be able to update your browser settings. You can also find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.
Do Not Track Signals
Some browsers have a “do not track” feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Sites are thus not currently set up to respond to these signals. For more information on Do Not Track signals, please visit https://allaboutdnt.com/.
Google Analytics
We use analytics services provided by Google Analytics. If you would like more information on how Google uses data when you visit or use our Sites, please visit www.google.com/policies/privacy/partners. If you would like to opt-out, Google provides a an opt-out tool which is available at https://tools.google.com/dlpage/gaoptout.
Links to Other Websites
Our Sites may include links to other websites or applications whose privacy practices may differ from ours. If you submit personal information to any of those websites or applications, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit or application that you use.
Security
We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.
This Website is Not Intended for Minors
Our Sites and Services are not intended for use by individuals under the age of 18. We do not knowingly collect or store any personal information from anyone under the age of 16. If we become aware that we have collected or stored personal information from an individual under age 16, we will remove his or her personal information from our files. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us by sending an email to privacy@communitytri.com.
Processing in the United States
Please be aware that information we obtain about you will be processed in the United States by or service providers or us. By using the Sites, Services, or otherwise providing us with your personal information, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may be different from the laws in your country of residence. The United States may not afford the same level of protection as laws in your own country.
Privacy Rights
Residents of certain jurisdictions have privacy laws that provide you with additional rights. You can exercise those rights by submitting a request to us at privacy@communitytri.com. When you submit your request, we use information you provide to verify your request. We do this by matching the information you provide with information we already have about you. These rights are not absolute. In some situations we may not be able to process your request. This may include if a legal exception applies. We’ll let you know when or if a right doesn’t apply to you. If you disagree with our decision you can contact us as described at the end of this policy. Those rights are:
Access: to find out the categories of information we hold about you.
Portability: to ask us to provide you with a copy of your information.
Correction: ask us to make changes to your information.
Deletion: ask us to delete your information.
Limit Processing: ask to limit the processing of or stop processing of your personal information in certain circumstances.
Consent: revoke consent previously granted to the extent permitted by law.
You will not be discriminated against for exercising a privacy right. We do not use automated decision-making, including profiling, without human intervention.
Exercising Your Rights
To exercise any of your rights, please email us at privacy@communitytri.com. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.
In order to designate an authorized agent to act on your behalf, you must send a signed, written authorization to us at privacy@communitytri.com.
If you are in the EU, Switzerland, or UK, you may lodge a complaint concerning our data processing activities by contacting your local data protection authority. We encourage you to contact us regarding any concerns and we will investigate and attempt to resolve any matters related to the use and disclosure of your personal information.
Contact Us
If you have any questions about this Policy or our privacy practices, please email us at privacy@communitytri.com.
Updates to Our Privacy Policy
From time to time we may change our privacy policy. We will notify you of any material changes to our privacy policy as required by law. We will also post an updated copy on the website where this appears. Please check our website periodically for updates. The “Last Updated” legend above indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on our Sites.